Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 

 


By: Alexis    San Diego, CA

"Escondido Cycle Center has been maintaining my 2001 Goldwing and my 1995 Vulcan 1500 V-Twin (Model A) for many years, always doing an excellent job. But this time I'm motivated to write a testimonial. Herm Kresser quickly and accurately diagnosed my Vulcan problem (popping on deceleration) as due to rear carb idle port blockage and was able to fix it without removing the entire dual carb assembly. Herm taught me a lot about both bikes while I was at the shop - what an expert! "
By: Charles    San Diego, CA

"I went to ECC to get an oil and filter change on my Goldwing. In my conversation with Jimmy, I mentioned that me and my wife were travelling from Toronto, Ontario, and wanted to leave our bike in storage for 4 months, and Jimmy said "We offer storage too", so the bike was stored there. Several days later, back in Toronto, I received a call from Herm from the ECC service Team, to inform that during the service work on my bike, he found some issues that should be corrected. He took the time to explain in a very detailed way all of them. I was impressed. It was like he had been working on my bike for days to get such a deep revision. I gave him the authorization to proceed. Two weeks ago, we flew back to San Diego to proceed our travel to Vancouver, Canada. The motorcycle was ready, in perfect condition and we are now in Vancouver. I forgot to bring two nylon straps used to attach our bag to the trunk rack an Jimmy gave me two of his own, no charge!. Thanks a lot Herm and Jimmy. I really appreciate your good work. "
By: Herminio    Oakville, Ontario, Canada, ON

"This place and these people are amazing. Has such an excellent experience, especially with AJ in the Finance Dept. He made it happen for us, not just the finance part, but he spent days locating the exact Can Am we wanted. It came in a crate and we bought it sight unseen! ECC put it together, even having a bit of custom work done on it for us. Really- a truly great group of people to work with and a sales and service department that get the job done. 5star!"
By: Pam    Capistrano Beach, CA

"Thanks to AJ in Finance and ECC, we are the proud owners of an awesome Can Am Commander 1000 with all the bells and whistles. AJ had to locate the Can Am for us, then had it delivered, assembled and even modified. Our first service experience was great. No matter who you talk to, or who helps you, this is a great place to spend your money on really cool toys! "
By: Pamela    Capistrano Beach, CA

"Great people to deal with will buy again from Team EEC"
By: Tom    Temecula, CA

"Jami was the best salesperson, we truly felt he was working in our best interest and took his time thoroughly addressing every question/concern.We loved our experience at ECC buying our first bike and will definitely be back in the future!"
By: Gilbert    Fallbrook, CA

"I have purchased several new bikes from other dealers before, and I must say that my recent purchase from ECC was by far, the most pleasant, easiest and worry free buying experience I have had bar none! I was treated very professionally and at no point did I feel pressured into something that I didn't want or need. I would highly recommend ECC to anybody who is in the market for a new or used bike. I will defiantly be a return costumer. Buying from ECC is how a buying experience should be, they set the standard in professionalism. "
By: George    Oceanside , CA

"Mike Peetz and the ECC staff make buying a bike easy and they'll treat your right. I've purchased a few bikes from ECC and I wouldn't think of buying a bike from another dealership. If you're looking for a quality (metric) machine, then only go to ECC."
By: Anonymous    Escondido, CA

"This is to Mr. Jim Hawkins and the owner Dave Ketchum Thank you so much for fixing our 2003 Yamaha. It was a very LONG hard 2 mths. But ended great. The bike runs great and ALL paper work is up-dated and correct now. We just took a ride up to Julian on Sat. 6/7/2014 and it ran great. Thank you again for fixing all matters on our purchase of the bike. AJ your new finance guy was very nice, polite and helped with all past matters. Regards Sally Schweiger"
By: Sally    Oceanside, CA

"I am extremely pleased with how ECC dealt with my wife who, unbeknownst to me, purchased a new Ninja 1000 for me as a gift! Brian M, Jim and Dolly treated her with respect and gave her a smoking deal! They even delivered it to my house and picked up my old bike the same day (New Years Eve) before they closed early for the holiday. I will buy from them again without hesitation! "
By: Warren    San Diego, CA

"I have purchased 5 bikes from ECC, and found them to be the easiest and friendliest to deal with, they made me feel like I wanted to buy a bike from them, other dealers have been way to pushy. The parts department at ECC is second to none! For anyone looking to buy a bike or need parts, Ecc has been a great place for me to do business. I highly recommend ECC!"
By: Anonymous    Valley Center, CA

"I am only sad I couldnt vote #100 for everyhing! Sabrina was a trmendous help and dolly got me a lower payment than I thought was possible!!!! Best experience ever!!!"
By: nathan    escondido, CA

"I just moved to the area and needed to get some minor work done on my 2008 R6. ECC is not specifically a Yamaha service center, however my service manager went out of his way to figure out exactly which part they needed to complete the service. They had the oil changed, gaskets cleaned and chain adjusted and lubed in less than an hour. I had mentioned that if they could clean it up a little that'd be great, and their answer was to give it a full detail cleaning for little more than a tip. Absolutely outstanding service, incredibly friendly staff, awesome pricing. I'll be coming here for all my future service needs."
By: Anonymous    Escondido, CA

"Came in for the first time today to look around and see about bike repairs and maintenance. Ended up buying my wife a new Joe Rocket jacket, and getting a great quote of bike kit installations. Very convenient location and friendly staff. I will be using this place for all my motorcycle needs from now on."
By: Anonymous    escondido, CA

"When I bought a used motorcycle I knew it needed some repairs, but I didn't know much on my Suzuki SV650s at the time. When I took it to the E.C.C. they were very professional about asking proper questions to better help me explain my problems with the bike, and help teach me a few things about keeping it in its best performance. I've been to the Montiel Road location many times now, and I have been helped by many people, including Matt, Dan, Danny, Josh, Dan, Herm, Kendal, and even the boss guy James. Each time I've been there and helped by one of these people, they have always delivered a solution to my problems that wouldn't take alot of time out of my day, was affordable, and always topped with a piece of sound advice before I would leave. Thank you everyone at E.C.C.!"
By: Merrill    Escondido, CA

"Excellent customer service and friendly staff. They are very helpful and knowledgable. Had a great buying experience "
By: Al    San Marcos, CA

"I like all the employees in the parts department they are so helpful to get me in/out quick when i'm in a hurry to get a couple of things before i head out to the desert!!! thanks Scott,Buzz, Stew, Jennifer, & Matt. The cashiers i think it is Eric & Amy who really put a smile on my face when i first arrive into the store... Thanks so much ECC for the enjoyable experience!!! You have a customer for a long time... "
By: todd    vista, CA

"My son and I bought 2 spyder can ams, And the people here are the absolute best. I like to give special thanks to Sandra , Dolly, Jim ,Creyna, Mike, Ross and Special thanks to Herm no where Have a ever experienced such awsome customer service and fast help in service as I do with you. Sandra your a doll and you guys are like family and that is how you treat everyone that comes in your store. Thanks you so very much from Linda & Darrell"
By: Linda    Poway, CA

"Great selection of accesessories at decent prices."
By: Paul    san Diego, CA

"Jim Hawkins, his sales staff and Dolly are top notch. I will definately go to ECC before anywhere else for my next motorcycle purchase."
By: Richard    Temecula, CA

"I took my SeaDoo in because it was over heating, I sure was worried and did not know what to expect when the diognostics came back. The service dept checked everything out and said it was the radiatior cap, WOW!! I really apprecitate the honesty , this just cost 35 bucks...It was a pleaseure to pay the diognostic fee for finding this out. I will continue to service my boats at Escondido Cycle Center!! You guys Rock!!"
By: Joe    Vista, CA

"Hey, Bob Delia in the Sales Dept was GREAT! Very patient and informative, and not high pressure at all. Dolly Sanchez in the Finance/Insurance was SUPER as well. Hope to do business with them again. Thank you to the ECC team!"
By: Jay    Escondido, CA

"I came here this weekend to buy all of my gear to start riding, my fiance recently bought me a KLX110, and Scott was absolutely awesome! He was able to give me the recommendations I needed and gave his opinion when I asked. I know my fiance and his family, the Albach's, have been involved with this company for a long time now, and we all couldn't be happier with the service and hospitality we receive from the individuals who work here. Thank you!"
By: Jessica    Vista, CA

"once again I just wanted ti thank Matt for his outstanding sales talent, you always feel like you got the best deal because even if you have to pay full pop for anything you see how hard he works at finding you the best option for your budget with safety concerns allways in mind and if he happens not to be in he wiill always call back and it seems contageous around there because Omar or buzz are always down to back their team up, so ecc take care of those boys they make me and all my family keep passing all the shops until we get there, thanks bros"
By: ramon    carlsbad, CA

"As a long time customer of Escondido Cycle Center I am compelled to write this letter to you. Over the years of dealing with ECC I have always been treated with the utmost courtesy and respect. All of my many transactions have gone smoothly and professionally. The sales staff and managers have always gone the extra mile to ensure that all of my transactions go as expected. This time you guys raised the bar even higher. On June 13th, I purchased a new 2008 Honda Goldwing. Jim Hawkins handled this transaction along with Mike Peetz. I can't describe the effort that was put forth by Jim Hawkins to make this deal what I wanted. I'm not sure what exactly was done behind the scenes, but Mr. Hawkins went above and beyond the call of duty to assure this transaction was completed to my liking. The financing was an issue (percentage rate), and without trying to talk me into something I didn't want, or settle with Honda's offer, Jim Hawkins said to give him a day or two to see if he could do better with the financing. To my surprise, Jim called me the next morning with the news to come pick up my new bike, at my terms. Wow, no arguing, no BS, he simply took care of a long time customer. I am very appreciative of his efforts, along with the entire dealership staff. I am extremely pleased with all that occurred. I will continue to recommend ECC to everybody I come in contact with. What a wonderful experience. Thank you all at ECC, especially Jim Hawkins, Thanks."
By: Anonymous    San Marcos, CA

"I've had lots of bikes and buying experences and by far "ECC" rules. It was the easyest time making the deal and finance was very helpful. It's just what I expected from a family owned dealership. They have all my future business and all my friends!"
By: AL     SANTA BARBRA, CA

"Excellent service throughout the entire store! I ordered tires and came in for install a week later and had no problems. The guys in the service department were very courteous and professional. I will definitely recommend and return to ECC in the future. Thank you!"
By: Virginia    fallbrook, CA

"ECC is an awesome place and service. My best experiance were that Sales staff does not harrass you. I went to another North County Cycle dealership before here because my friend took me there. The Sales person there was not friendly and did not cater his time into helping me find the best deal/bike suit me. Instead he CONSTANTLY asked me "Let's run some numbers" before he would further assist me. Anyhow, when I came to ECC, I met my sales rep. He did not harrass me by any means, but was there to answer what ever question I had and helped me comparing different bikes. Never ONCE told me to run a credit apps until I decided to do so to further the process. I've been buying virtually everything at ECC, service guys are great, same with parts. Thank ECC."
By: Truong    Escondido, CA

"Sales staff are professional, courteous with no pressure and answered all my questions. I went to two other motorcycle dealer where I was looking around at the bikes and a member of there sales staff walked up to me and stated are you going to buy something or what. Yea good luck with that and good luck finding any help at all at the other one, I could have walked out of the dealership with a bike and they wouldnt have noticed and great location as well yea right. Not only did I get one hell of a deal at ECC but the service dept and sales staff were very nice."
By: Richard    Solana Beach, CA

"I bought a 2010 Honda Fury from Scott at ECC after going to a local motorsports center here in Riverside County, and without hesitation I was greeted by almost everyone, deals were beaten, and I felt assured, happy, secure, and exceptionally content with my experience. Scott and the rest of the ECC treated me with respect, professionalism, and kindness. Not to knock the local shop here, but I felt more at home and among friends at ECC. The ECC has a lifelong rider!"
By: Drew    Temecula, CA

"Escondido cycle center is not only a great place to purchase a motorcycle, but they have outstanding salesmen and and finance employees that truly care about getting you what you want. Parts and service is outstanding as well. I would reccomend Escondido cycle center to anyone wanting to purchase a motorcycle."
By: Kenneth    Bonsall, CA

"I love Team ECC you guys are the best keep up the good wor!! Amir Falahi"
By: amir     escondido, CA

"My boyfriend and I enjoy riding our bikes. I especially want to thank Scott in Sales. Not only was he professional the entire time while looking at the bikes, he followed up to see how we were enjoying them :). Thanks!"
By: Alison    Fontana, CA

"I just wanted to share my appreciation to your staff and your store. I live in Carlsbad and I don't mind going all the way out there to spend my money. Not only do I get educated on products to enhance my riding experience, but I always know that I got the best deal. I have to go past all the shops to get to ecc, but I'll feel welcomed when entering and your store has the best selection and my dollars go a long way. Matt(parts) defenitly keeps me coming back, his knack in dealing with customers is ireplacesable he is always calm, cool, and collected. His knowledge is valuable and his opinions always makes me and my bike feel the best, he goes all out no matter how small my purchase is!"
By: ramon    carlsbad, CA

"When looking to purchase a new dirt bike I must have spoken with 7 other dealerships. I chose ECC because the sales team at ECC is very upfront and honest. As a customer, the shorter the negotiations the better, as a licensed yacht broker I can appreciate that. I am very happy with my purchase and will definitely recommend ECC to others! Vinnie "
By: Vinnie    San Diego, CA

"You guys are great, I can't tell my friends enough about ECC. I refer people without hesitation knowing they will always be treated GREAT. I love you guys, keep up the good work. Robert Albach, Team manager RET."
By: Robert    Vista, CA

"Matt Smith in parts is above and beyond any parts guys I have ever delt with! I came in to get a quote for an insurance claim and Matt not only took the time to find all the information I needed when I was there but when I called 30min later to change the the quote and some of the information he took care of it.!!!! This is the only bike shop I will shop at from now on!!!!!!!!!!!! Sean Rivera 05 HondaTRX 450R "
By: Sean    San Marcos, CA

"I had a bad local dealer experience with a warranty repair on my 2004 Honda Goldwing. A friend of mine told me about ECC which is 30 miles north of me in San Diego.. I got the Professional Service from ECC service Manager and his very helpful professional staff.. I'll be telling all who will listen about how well I was treated by the ECC staff. Thank You. Rocky Demers San Diego,Ca."
By: Rocky    San Diego, CA

"I HAVE BOUGHT 2 BIKES FROM ECC AND THE EXPERIENCE HAS BEEN GREAT BOTH TIMES. MY RESENT PURCHASE WAS A 2008 CBR600RR GRAFFITI AND WAS LUCKY ENOUGH TO GET THE SECOND ONE OFF THE LINE 00002 AND THE PRICE WAS RIGHT, LOVE THE BIKE THANKS ECC "
By: ADRIAN    ESCONDIDO, CA

"matt in the parts department helped me find a flywheel puller for a japanese pit bike. HE and i both didnt know if we would find the part to fix it but he did THanks MATT"
By: Anonymous    escondido, CA

By: dylan    oceanside, CA

"WE JUST MOVED BACK TO THE AREA AND WE BOUGHT OUR BOYS BOTH NEW BIKES, ESCONDIDO CYCLE CENTER IS AN AWESOME DEALERSHIP AND A GREAT PLACE TO WORK WITH. I NOW WORK FOR A MOTORSPORTS STORE AND WOULD STILL MAKE THE TRIP TO ECC THEY ARE THE BEST!! "
By: Jana    Murrietta, CA

"You guys rule thanks for all the help"
By: Terry    oceanside, CA

"i bought a 2004 GSXr-600 from you guys about three months ago and it is perfect. i got the low jack system put in it from you guys with the bike. A couple of weeks after i purchased the bike it was stolen and it was recovered because of the low jack system. The bike runs perfect i couldnt have asked for a better purchase. Thanks Dan"
By: Daniel    san marcos, CA

"i like yr ATV's. I'm gonna buy an ATV from u guys!"
By: Sammie    escondido, CA

"u guys r awesome always telling my parents to drop me of there so i could check out your guyes stuff awseome store"
By: Anonymous    sandiego, CA

By: victor    oceanside, CA

By: Sean    Vista, CA

"I just wanted to simply compliment a great dealer. They were just completely a very awesome, very knowledgeable and just made overall a great experience to work with, and they made things happen."
By: Ariel    Vista, CA

"i always love going into ecc to get parts and stuff i always have a good time every one is really helpful"
By: garret    san marcos, CA

"Escondido Cycle Center is the place to go! They have a huge selection of everything from motorcycles and ATVs to T-shirts and gear. The staff is very friendly, patient, knowlegable, and always solves problems. Walking through the front doors makes me smile. I cant wait to come back! "
By: Brian    Carlsbad, CA

"Always had good experiences dealing with your center. Thats why I drive to your store, FROM TEMECULA. They cater to dirt riders, and street riders. Your store will always get my business, its worth the extra drive. "
By: Anonymous    Temecula, CA

"I love your new website!"
By: Katie    Sussex, WI